By calling or texting Advancing Simplicity at 833-569-1347, customers agree to receive text messages. If you no Longer wish to receive text Messages, you may opt out ay any time by replying “STOP”.
This notice applies to all information collected or submitted on the Advancing Simplicity / Vincent Dufort (advancingsimplicity.clinicsense.com) website and via email or other forms of communication.
Personal Information Collection
We may collect personal information from you in a variety of ways, including when you visit our Site, respond to a survey, complete a form, make a purchase, and in connection with other activities, services, features or resources we make available. You may be asked for name, title, organization, mailing address, email address, phone and fax numbers, credit/debit card information and other personal contact details (“Personal Information”). We also may collect information on your views and preferences as they relate to Advancing Simplicity services.
Any and all Personal Information you provide to Advancing Simplicity through this Site is provided on a voluntary basis, and how much you disclose is up to you.
No Personal Information you provide will become publicly available to other clients or the general public and is considered confidential. When you voluntarily disclose such Personal Information, that information will not be collected nor used by others.
We will not collect non-personal information about you when you interact with our Site. Non-personal information may include information about the computer you are using to connect to the Internet (such as the operating system and the Internet service providers utilized and other similar information) and about your browser.
How We Use Collected Information
Advancing Simplicity may collect and use your Personal Information for legitimate business purposes, including the following:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
- To improve our Site
We may use your information and feedback to improve our products and services.
- To send periodic emails
We may use your email address to respond to inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, surveys, related product or service information, etc.
- To provide targeted services and content
Sharing Your Personal Information
We will not share your Personal Information with business partners nor other third parties.
Advancing Simplicity will not provide Personal Information to third parties.
How We Protect Your Information
Choices You Have
You choose what information to supply to this Site. Please share only information as is needed or that you believe is appropriate. You are under no obligation to provide us with Personal Information, but without it we may not be able to respond to your request.
You have the right to access, delete, or update the Personal Information you submit through our Site, or to make any inquiries about the processing of such information. If you wish to do so, please contact us as described below. We provide individuals with access to their Personal Information where we believe appropriate, including in situations where you are entitled to access and correct your Personal Information under applicable data protection and privacy laws.
If you decide at any time that you no longer wish to receive communications from us, please follow the unsubscribe instructions provided in any of the communications.
When you visit our web site, a “cookie” may be placed on your computer to track your visit and help us to improve the Site. You may set your browser to refuse or disable cookies, but if you do so, some features of the Site may not function properly.
Advancing Simplicity does not market its products or services to children. We do not knowingly collect information from Site users under 18 years of age.
Acknowledgement of Transfer of Personal Data
Our Site is hosted on web servers in the United States. If you are located in a non-U.S. jurisdiction, for example, in the European Economic Area, you agree that by providing your Personal Information, you consent to the transfer of such information to the United States, a jurisdiction that may not provide an equivalent level of data protection to the laws in your home country.
Links to Third Party Websites
Changes to this Policy
Your continued use of the Site following the posting of this Policy or any changes to this Policy is considered your acceptance of those changes.
If you have questions, contact:
PO Box 1132, Wolfeboro Falls, NH, 03896
TERMS AND CONDITIONS
LAST UPDATED NOVEMBER 18TH 2022
TERMS AND CONDITIONS
Your use of Our Web Site, and Our Telephone Booking Service is subject to these terms and conditions together with any additional terms and policies referred to in them (“Our Terms”).
Thank you for choosing Advancing Simplicity, the best place to book a professional massage in the Wolfeboro / Lakes Region of New Hampshire.
These terms and conditions of service together with any terms and policies referred to in them (“Our Terms”) constitute a legally binding agreement between you and Advancing Simplicity LLC (“Advancing Simplicity”, “we”, “us” or “our”).
Advancing Simplicity llc is an s-corp registered in New Hampshire.
The Services we offer allow you to search through Our Website and purchase Massage. As part of the Services, we also provide some ancillary services such as arranging such bookings and providing you with customer service assistance.
In order to use the Services you must be over 18 years of age unless accompanied by a legal guardian.
USE OF OUR SITE
Our Terms govern your use of our website (“ Our Site ”) and also our App (“ Our App ”) and our telephone booking services (collectively “ Our Booking Services ”). By using Our Site or Booking Services, you agree to abide by Our Terms.
Please read Our Terms carefully and thoroughly. If you do not accept Our Terms, you must not make a booking through Advancing Simplicity for any Massage Treatment.
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations requires Advancing Simplicity to give you certain key information for there to be a legally binding contract between you and us. This information is set out below [and is also linked in the email which we will send to you to confirm any booking you make through us with a provider]. Details on how to make a booking are set out below. If we wish to change any key information once a legally binding contract is made, we can only do this if you agree to it.
You confirm that you are of legal age to access and use Our Website and/or Our Booking Services and of legal capacity to agree to Our Terms. You are not eligible to use Our Booking Services if you are under the age of 18.
BOOKING PROCESS & PAYMENT
You can make a booking through Our Website.
Unless otherwise agreed during the booking process, payment will only be accepted by card. Veterans receiving massage approved by the VA Community Care network will have their services covered entirely by the VA Community Care Network.
Your card payment details will be requested at the time of booking and payment will be collected when you make a booking.
A deposit of the Massage Fee is due at the time of booking. Full details of the prices are referred to below.
We will do all that we reasonably can to ensure that all of the information you give us when paying for the Massage is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on the part of Advancing Simplicity, we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorized access to any information that you may give us at any time.
All payments by credit card or debit card need to be authorized by the relevant card issuer.
By making a booking you agree to provide complete, correct and true information including without limitation billing and payment information.
Once your booking is accepted and confirmed by the Advancing Simplicity, you will receive confirmation of your appointment by SMS and email.
As the lead person making the booking, you are responsible for:
- Full payment of the applicable Massage Fee;
All Massage Fees are payable through Our Website or over the telephone as part of our telephone booking service.
The price of Massages (each a “Massage Price “and collectively “Massage Prices”) varies according to the type and duration of the Massage you book. Massage Prices are set from time to time and the Massage Price you will be required to pay for a specific Massage (each a “Massage Fee “and collectively “Massage Fees”) will be determined by reference to the Massage Prices in force at the date when that Massage is booked.
Full massage menu and prices are set out on Our Website.
In addition to the responsibilities noted above, it is your responsibility to provide complete and accurate information at the time of booking. Failure to provide complete and accurate information may result in a rejection of your booking request, cancellation of your booking or an inability of the booked Independent Practitioner to provide the Massage as requested. Such failure may also result in loss or incorrect delivery of your booking confirmation.
CANCELLATION & REFUNDS
A consumer does not have any statutory right to cancel a booking made for a service delivery related to leisure activities as long as the contracts provides a date or specific period of execution. You acknowledge that you do not have any statutory right to cancel a booking made for a Massage.
However, unless there is a case of Force Majeure (see below), you have a contractual entitlement to cancel any booking you have made with an Independent Practitioner through us at least 48 hours before the start time of the Massage. For cancellations within 48 hours of the booked start time, the full appointment fee is payable.
You have to share with us your intention to cancel the booking via telephone call or email to the details provided below. You must receive the cancellation confirmation from Advancing Simplicity to finalize this request.
If you have made a cancellation as mentioned above, all the refunds will be made in the fourteen (14) days following the date when you share with us your intention of cancelling the booking. The refunds will be made using the same payment method as the one used for the initial transaction.
You will also be charged the full Massage Fee if you:
- Cancel a booking other than as permitted above i.e. outside of the 48 hour notification period;
- Attempt to cancel a booking on or after Massage Appointment Time; or
- Fail to attend a booking at the Massage Appointment Time.
Cancellation fees may in our absolute discretion be waived where you have been unable to cancel a booking without incurring the cancellation fee for genuine reasons which were outside of your control. Where cancellation fees are waived by us, we act as agent of the Independent Practitioner who is the principal in supplying the Massage Services.
EXTENSIONS AND DELAYS
If you wish to extend the time you have booked, the Advancing Simplicity will endeavor to fulfill your request. This subject to the availability and also payment of an additional charge for the extended time calculated in accordance with the Massage Prices (each an “Extra Time Charge” and collectively, “Extra Time Charges”).
If you are delayed and unable to start the Massage at the Designated Premises at the Massage Appointment Time by more than 10 minutes then, unless your provider agrees to the contrary (which is within the sole discretion of the provider):
- the provider is entitled to end the Massage at the time agreed when the booking was made without making any adjustment to the Massage Fee to reflect the reduced time of the Massage; or
- if you and the provider agree to proceed with the Massage for the full time allotted notwithstanding the delayed start time, then provider shall be entitled to receive and you shall be obliged to pay before the relevant Massage is given, an additional charge calculated at the rate set out with the Massage Prices for extra time.
We will collect the Extra Time Charges as agent of the Independent Practitioners.
Every effort is made by the Advancing Simplicity team to provide the service booked by you, the customer. However some circumstances beyond our control may prevent this. Examples include (but not limited to) the following, all of which make it impossible to meet our obligations;
- Adverse or severe weather conditions such as heavy snowfall, avalanches, floods or earthquakes
- Road traffic accidents
- Unforeseen traffic delays or road closures
- Warfare and acts of terrorism (and threat thereof)
- Industrial dispute and labour strikes action
- Civil strife
- Problems caused by other customers
- Significant risk to human health such as the outbreak of serious disease
- Natural or nuclear disaster
- Fire, chemical or biological disaster
- Unavoidable technical problems
- All similar events outside of Advancing Simplicity’s control
If our obligations are affected by force majeure Advancing Simplicity will not refund the cost of the booking, pay you compensation or be liable.
For the purposes of these booking conditions Force Majeure means any event beyond our control, the consequence of which could not have been avoided even if all reasonable measures had been taken.
If it was not possible to provide the booked service at the time requested due to Force Majeure, Advancing Simplicity will try to reschedule your appointment for another time during your current stay. However, if this is not possible, a voucher of equal value to the postponed appointment will be provided for reclamation with Advancing Simplicity for up to 1 year.
Our Services are for your personal and non-commercial use and must only be used for the purposes of inquiring about or making bookings for Massages as expressly described above. You must not use the Site or the Telephone Booking Services to do any of the following which are strictly prohibited:
- Engage in any inappropriate behaviour including but not limited to illicit or sexually suggestive remarks, sexual advances, drug use, excessive drinking and/or other inappropriate behaviour;
- Restrict or inhibit any other user from using and enjoying Our Booking Services;
- Infringe the privacy rights, property rights, or other civil rights of any person;
- Harass, abuse, threaten or otherwise infringe or violate the rights of Advancing Simplicity (including its employees and personnel) or others;
- Harvest, data-mine or otherwise collect information about others, including email addresses, without their consent;
- Use technology or other means to access our computer network, unauthorized content or non-public spaces;
- Introduce or attempt to introduce any viruses or any other harmful code, files or programs that interrupt or otherwise or limit Our Booking Services functionality;
- Damage, disable or otherwise impair our servers or networks or attempt to do the same; and
- Engage in or encourage others to engage in criminal or unlawful conduct or breach these Terms including misuse of Our Booking Services for unlawful or unauthorized purposes.
You agree not to breach these Terms in any way which may result in, among other things, termination or suspension of your access to Our Booking Services.
INAPPROPRIATE BEHAVIOR AND SEXUAL VIOLENCE
Advancing Simplicity has a zero tolerance policy regarding inappropriate behavior, sexual harassment or violence against their massage therapists.
- Sexual harassment is constituted by repeated statements or facts against a person, without any physical contact, in order to obtain for oneself or a third party the benefits of a sexual nature or harming the dignity or physical or mental integrity of the victim.
- Sexual assault can be constituted by a single act of physical contact on an erogenous zone or by miming the sexual act without penetration.
- Rape is constituted as soon as there is non-consentious sexual penetration.
Any inappropriate behavior against an Advancing Simplicity therapist will be reported to the local authorities with a filing of complaints.
An Advancing Simplicity therapist who considers themselves to be in one of these scenarios or doesn’t feel comfortable with the situation they are in, is entitled to leave the premises immediately and to notify the local authorities. No refund will be made by Advancing Simplicity even if the appointment has not started or been completed
Advancing Simplicity, the Advancing Simplicity logo, brand and all other intellectual property rights, trademarks, service marks, graphics and logos used in connection with Our Website and/or the Services (whether registered or unregistered) belong to us or our licensors (as are applicable) and are protected by intellectual property law. Nothing in these Terms grants you any rights in the Site or Booking Services or the content within the same. All rights are reserved.
OUR SERVICES ARE FOR GENERAL INFORMATION ONLY
Content on Our Website which is made available as part of Our Booking Services is provided for your general information purposes only. Nothing contained on Our Website or communicated any other way as part of Our Booking Services constitutes, or is meant to constitute, advice, opinion or guidance of any kind. We are not a healthcare provider nor do we provide medical advice or medical treatment. References in Our Website and elsewhere to “Treatment” and “Therapy” or any similar terms do not refer to medical treatment or medical therapy. The information presented on Our website and otherwise as part of Our Booking Services is not intended to diagnose health problems or to take the place of professional medical care. Should you have a medical issue you should always consult with a qualified medical professional.
WE CANNOT GUARANTEE OUR WEBSITE OR THE SERVICES
We make no warranty or guarantee that Our Website or any other aspect of Our Booking Services is suitable for your intended use, error-free, timely, reliable, entirely secure, virus-free or available. We make no guarantee of particular results or outcomes by use of Our Website or any other aspect of Our Booking Services.
Nothing in Our Terms will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit and nothing in Our Terms will exclude or limit our liability in respect of any: death or personal injury caused by the negligence of Advancing Simplicity, fraud or fraudulent misrepresentation by Advancing Simplicity, or any matter which it would be illegal or unlawful for Advancing Simplicity to exclude or limit, or to attempt or purport to exclude or limit, its liability.
We are not liable or responsible for any errors in or failure to provide Our Booking Services due to your error or failure to provide accurate and complete information.
Whilst we make every effort to ensure that Our Booking Services are available, we do not represent, warrant or guarantee in any way the continued availability at all times or the uninterrupted use by you of Our Booking Services. We reserve the right to suspend or cease the operation of all or part of Our Booking Services from time to time at our sole discretion.
Use of Our Site and the Services is on an “as-is” and “as available” basis. To the maximum extent permitted at law in no event shall we be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, loss of data, lost revenues, loss of goodwill, loss of anticipated saving or profits, or arising out of or in any way connected with the use or performance of the site or services, or with the delay or inability to use the site or services, or with the provision of or failure to provide the site or services.
You agree to defend and indemnify us from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, that arise from or relate to your use or misuse of, or access to Our Booking Services and otherwise from your violation of Our Terms.
MODIFICATION & TERMINATION
We may modify Our Terms or terminate use of Our Booking Services at any time by giving notice of termination to you. The Massage Prices may also change from time to time. We may also change, suspend, terminate or discontinue any aspect of Our Booking Services including availability of certain features at any time for any reason.
If any provision of Our Terms is deemed or becomes invalid, the validity of the other provisions shall not be affected.
If you have any questions please contact our customer service :
- via email at : email@example.com
- via phone : 833-569-1347
- Via mail : Advancing Simplicity, PO Box 1132, Wolfeboro Falls, NH 03896
GOVERNING LAW & JURISDICTION
You agree that Our Terms for all purposes, shall be governed by and construed in accordance with applicable New Hampshire State and US laws.
In case of difficulties, you must contact our customer service. Unless you and Advancing Simplicity find a solution, you can, refer to a consumer mediator or any alternative method of dispute resolution with a view to the amicable resolution of the dispute.
If you have questions, contact:
PO Box 1132, Wolfeboro Falls, NH, 03896